Terms of Use

Last updated: 18 August 2025

By accessing or using this website, you agree to the following Terms of Use.

1. Website Purpose

Build Index is a platform designed to help consumers research and compare builders in NSW. We compile information from public sources and builder contributions to support more informed decisions.

2. Builder Listings and Quote Requests

Build Index decides which builders are listed on the platform using its own criteria and judgment. These criteria are based on information available to us (including public registers, licensing databases, and other sources), but are not exhaustive.

If you request a quote through Build Index, we may forward your request and contact details to one or more builders who may be suitable. This process is intended to assist your search, but it is not comprehensive and does not guarantee suitability.

Build Index may receive a fee from builders if you engage their services after connecting through our site.

3. No Endorsement or Guarantee

The information provided on this website is for general information only. We do not endorse or guarantee the services, conduct, or outcomes associated with any builders listed. Users are responsible for conducting their own due diligence before engaging any builder. Information is compiled from public records or provided by builders themselves. We do not warrant that it is complete, current, or error-free.

4. Limitation of Liability

We do our best to ensure that the information provided is accurate and up to date. However:

• Any engagement, contract, or transaction entered into between you and a builder is strictly between you and that builder.
• Build Index is not a party to, and accepts no responsibility or liability for, any aspect of that relationship, including the performance of the builder, quality of work, cost overruns, disputes, or damages.

5. Third-Party Content

Some builder profiles may include links to third-party websites or external data. We do not control or take responsibility for the content, accuracy, or privacy practices of any third-party sites.

6. Website Access and Use

You may access and use this site for personal, non-commercial purposes only. You must not attempt to copy, scrape, or reproduce large portions of the site or interfere with its functionality in any way.

7. Intellectual Property

All original content on this website - including text authored by Build Index, graphics created for the site, and the overall site design and layout - is the property of Build Index and is protected by copyright and other intellectual property laws.

Builder logos, images, and other materials originating from third parties remain the property of their respective owners. These materials are used here for identification and informational purposes only, and their inclusion does not imply any endorsement or affiliation.

8. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and handle personal information.

9. Changes to Terms

We may update these Terms of Use from time to time. Any updates will be posted on this page. Continued use of the website constitutes your acceptance of any revised terms.

10. Corrections and Takedown Requests

If you are a builder or authorised representative and believe that any content on this site is inaccurate, outdated, infringes your intellectual property, or otherwise violates your rights, please contact us. We will review your request and, if appropriate, amend or remove the content as soon as practicable.

11. Contact Us

If you have any questions about these terms, please use our contact form or email us at hello@buildindex.com.au.